Shipping information

Orders placed before 21:00 BST will be dispatched next day.

UK

Once dispatched, we aim for your order to arrive within 48 hours.

Northern Ireland, Wales & Highlands

Once dispatched, your order will arrive within 2-3 working days.

Europe

Once dispatched, your order will arrive within 3-5 working days, assuming the package proceeds through customs without any problems.

USA and everywhere else.

Once dispatched, your order will arrive within 5-10 working days, assuming the package proceeds through customs without any problems.

UK

Free next working day: Spend £30 or over

Next working day: £3.99

________________________________

Europe & Northern Ireland

Free shipping: Spend over £40 or £50 depending on country

5-10 working days: from £16.95 to £30.00 depending on country

For our European customers, please be aware that additional VAT charges may be applied by your government upon order arrival. These charges are beyond our control and are the customer's responsibility. We apologise for any inconvenience and appreciate your understanding.

________________________________

Australia

4-15 working days: from $19.95 AUD to $59.95 AUD depending on weight

________________________________

USA

Free shipping: Spend over $40

5-7 working days: $3.95

3 working days: $6.95

2 working days: $9.95

1 working day: $24.99

________________________________

Canada

4-15 working days: from $14.95 CAD to $32.95 CAD depending on weight

________________________________

Singapore

4-15 working days: from $16.95 SGD to $38.95 SGD depending on weight

________________________________

Turkey

5-10 working days: £25

________________________________

UAE & Saudi Arabia

5-10 working days: £22.50

________________________________

Rest of the world

5-10 working days: £30

Yes, tracking details will be emailed to you, and if you have chosen to leave your mobile number, tracking details will be sent via text message.

For orders within the UK, Northern Ireland, Wales, Scottish Highlands and Europe Venneir® will use various couriers, but mostly Royal Mail or DPD.

Orders placed anywhere else the courier can vary.

Courier choice is also subject to whether strikes, or delays are happening at that point in time.

Venneir® will always try to use the fastest, most reliable courier available.

If your order has not arrived do not worry, we will help you as swiftly as possible, please check when your order was placed as this may help.

If your order was placed on Friday, Saturday or Sunday you can expect your order to arrived on Tuesday.

If your order was being sent outside the UK and 10 working days have passed, please click here to get in touch with us.